OTR-OnTouR by Milan Bachofner, Mattenstrasse 3, 3175 Flamatt, is operator of the website www.otr-ontour.com and the services offered on it and responsible for the collection, processing and use of your personal data and the compatibility of data processing with the applicable data protection law.

Your trust is important to us, that's why we take the topic of data protection seriously and pay attention to appropriate security. Of course, we observe the legal provisions of the Federal Data Protection Act (DSG), the Federal Data Protection Act (VDSG), the Telecommunications Act (FMG) and other applicable data protection provisions under Swiss or EU law, in particular the General Data Protection Regulation (DSGVO). ,

In order to know what personal data we collect from you and for what purpose we use it, please note the information below.

 

1. Call our website

When visiting our website, our servers temporarily store every access in a log file. The following technical data will be collected, as always with every connection to a web server, without your intervention and stored by us until the automated deletion after 12 months at the latest:

the IP address of the requesting computer,

the name of the owner of the IP address range (i.d.R., your internet access provider),

the date and time of access,

The website from which the access was made (referrer URL), if applicable, with the search term used,

the name and URL of the retrieved file,

the status code (for example, error message),

the operating system of your computer,

the browser you are using (type, version and language),

the transfer protocol used (e.g., HTTP / 1.1)

The collection and processing of this data is for the purpose of facilitating the use of our website (connection establishment), to ensure the long-term security and stability of the system and to optimize our website and for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f DSGVO.

 

2. Opening a customer account

To place orders in the online shop, you can order as a guest or open a customer account. When registering for a customer account, we collect the following information:

• salutation

• First and Last Name

• mailing address

• e-mail address

• Phone

• password

The purpose of collecting the data is to provide the customer with password-protected direct access to his basic data stored with us. The customer can view his completed and open orders or manage or change his personal data.

The legal basis for the processing of the data for this purpose is the consent given by you pursuant to Art. 6 para. 1 lit. a EU GDPR.

 

3. Shopping in the online shop

If you would like to place orders in our online shop, we need the following data for the execution of the contract:

• First and Last Name

• Billing address (and delivery address if different)

• Details in the payment (depending on the chosen payment method)

• Login data, i. E-mail address and password (for registered customers)

Unless otherwise stated in this Privacy Policy or you have not specifically consented thereto, we will only use the aforementioned data to process the contract, in particular to process your orders, deliver the ordered products and ensure correct payment.

The legal basis for data processing for this purpose lies in the fulfillment of a contract pursuant to Art. 6 para. 1 lit. b EU-GDPR.

 

4. Disclosure of data to third parties

We only pass on your personal data if you have expressly consented to a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.

In addition, we pass your data on to third parties, as far as this in the context of the use of the website and the contract (including outside the website), especially the processing of your order is required. This includes the respective transport service provider who was entrusted with the shipment of ordered goods. The website is hosted on servers in Switzerland. The transfer of data is for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR.

If we enter in advance, e.g. In the case of a purchase on account, we may, in order to safeguard our legitimate interests, obtain credit information from an information agency on the basis of mathematical-statistical procedures. For this purpose we provide the persons required for a credit check

 

4. Disclosure of data to third parties

We only pass on your personal data if you have expressly consented to a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.

In addition, we pass your data on to third parties, as far as this in the context of the use of the website and the contract (including outside the website), especially the processing of your order is required. This includes the respective transport service provider who was entrusted with the shipment of ordered goods. The website is hosted on servers in Switzerland. The transfer of data is for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR.

If we enter in advance, e.g. In the case of a purchase on account, we may, in order to safeguard our legitimate interests, obtain credit information from an information agency on the basis of mathematical-statistical procedures. For this purpose, we provide the personal data required for a credit check to the credit agency CRIF AG, Hagenholzstrasse 81, 8050 Zurich and use the information received on the statistical probability of a default for a balanced decision on the establishment, implementation or termination of the contract. The credit information may contain probability values ​​(score values) which have been calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your interests worthy of protection are taken into account in accordance with the legal provisions. In the purposes described above, our legitimate interest in the processing of data within the meaning of Art. 6 para. 1 lit. f EU-GDPR.

Finally, we forward your credit card information on credit card payments on the website via the payment service provider Datatrans AG, Kreuzbühlstrasse 26, 8008 Zurich, to your credit card issuer and to the credit card acquirer. If you choose to pay by credit card, you will be asked to enter all the necessary information. The legal basis for passing on the data lies in the fulfillment of a contract pursuant to Art. 6 para. 1 lit. b EU-GDPR. Regarding the processing of your credit card information by these third parties, we ask you to also read the terms and conditions and the privacy policy of your credit card issuer.

 

5. Transmission of data abroad

We are also entitled to transfer your personal data to third parties (contracted service providers) abroad for the purposes of the data processing described in this privacy policy. These are obligated to the same extent as we ourselves for data protection. If the data protection level in one country does not correspond to the Swiss or the European one, we contractually ensure that the protection of your personal data at all times corresponds to that in Switzerland or in the EU.

 

6. Cookies

Cookies help in many ways to make your visit to our website easier, enjoyable and meaningful. Cookies are information files that your web browser automatically saves to your computer's hard drive when you visit our website.

For example, we use cookies to provide you with the Shopping Cart feature across multiple pages, and to temporarily store your submissions when you fill out a form on the Site, so you do not need to repeat the input when you visit another site. Cookies may also be used to identify you as a registered user after you have registered on the website without having to log in again when you access another subpage.

Most internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a note always appears when you receive a new cookie. On the following pages you will find explanations on how to configure the processing of cookies in the most popular browsers:

Microsoft's Windows Internet Explorer

Microsoft's Windows Internet Explorer Mobile

Mozilla Firefox

Google Chrome for Desktop

Google Chrome for mobile

Apple Safari for Desktop

Apple Safari for Mobile

Disabling cookies may mean that you can not use all features of our website.

 

7. Tracking

For the purpose of the needs-oriented design and continuous optimization of our website, as well as the control of advertising measures on external platforms, we use so-called tracking links, e.g. for Google Analytics.

These tracking links are delivered via Google Tag Manager. You have the option to disable the Google Tag Manager at this link and to block all tracking links. Please note that a cookie is set for this purpose. The use of the online shop is not affected by the blocking.

Tracking links are used for:

• Google Analytics
  For the purpose of the needs-based design and continuous optimization of our website, we use the web analytics service provided by Google Analytics. In this context, pseudonymized usage profiles are created and small text files stored on your computer ("cookies") are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and prepared for us. In addition to the under no. 1, we may receive the following information:

  • Navigation path that a visitor takes on the site,

  • Length of stay on the website or subpage,

  • the subpage on which the website will be left,

  • the country, region or city from where access is made,

  • Terminal (type, version, color depth, resolution, width and height of the browser window) and

  • Recurring or new visitor.

• The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and tailor-made website design. This information may also be transferred to third parties if required by law or if third parties process this data in the order.
  Provider of Google Analytics is Google Inc., a company of the holding company Alphabet Inc, based in the US. Prior to the transmission of the data to the provider, the IP address will be truncated by activating IP anonymization ("anonymizeIP") on this website within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The anonymized IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. In these cases, we provide contractual warranties to ensure that Google Inc. maintains a reasonable level of data protection. According to Google Inc., the IP address will in no case be associated with other data concerning the user.
  For more information about the web analytics service you are using, visit the Google Analytics website. For instructions on how to prevent your data from being processed by the Web Analytics Service, see http://tools.google.com/dlpage/gaoptout?hl=en.

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8. Notice on data transfers to the USA

For the sake of completeness, we would like to point out to users domiciled or domiciled in Switzerland that there are surveillance measures in the US by US authorities, which generally require the storage of all personal data of all persons whose data were transferred from Switzerland to the USA, allows. This is done without differentiation, restriction or exemption on the basis of the objective pursued and without an objective criterion that allows US authorities' access to the data and its subsequent use to be restricted to very specific, strictly limited purposes, consistent with both the To justify access to these data as well as to interfere with their use. Furthermore, we point out that in the USA there are no legal remedies available for the persons concerned from Switzerland that allow them to obtain access to the data concerning them and to obtain their rectification or deletion, or no effective judicial protection against general legal protection Access rights of US authorities. We explicitly inform the data subject of this legal and factual situation in order to make a correspondingly informed decision to consent to the use of his data.

For users resident in EU Member States, we point out that, from the point of view of the European Union, the US does not have sufficient data protection levels due, inter alia, to the issues mentioned in this section. To the extent we have explained in this privacy statement that recipients of data (such as Google) are located in the US, we will either be governed by contractual arrangements with these companies or by ensuring their certification under the EU or Swiss-US -Privacy Shield Make sure your data is protected at a reasonable level by our partners.

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9. Right to information, correction, erasure and restriction of processing

You have the right to receive information about the personal data that we store about you on request. In addition, you have the right to correct inaccurate data and the right to delete your personal data, as far as there is no legal duty to retain or a permit that allows us to process the data.

You can reach us for the aforementioned purposes via the email address verkauf@brack.ch. We may, at our sole discretion, require proof of identity to process your requests.

 

10. Data security

We use appropriate technical and organizational security measures to protect your personal data stored against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We also take corporate privacy very seriously. Our employees and the service companies commissioned by us have been obliged by us to secrecy and to comply with data protection regulations.

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11. Storage of data

We retain personal information only for as long as is necessary to use the above tracking and analysis services and any further processing within the scope of our legitimate interest. Contract data will be kept longer by us, as this is required by legal storage obligations. Retention requirements that oblige us to retain data arise from accounting and tax regulations. According to these regulations, business communications, closed contracts and accounting documents must be kept for up to 10 years. If we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used for accounting purposes and for tax purposes.

 

12. Right to complain to a data protection supervisory authority

You have the right to complain to a data protection supervisory authority at any time.

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Changed on: 1 January 2019